As an extension to your own credit control department DCS Ltd will:-

• Write to the debtor First Class recorded delivery post giving 7 days to pay or respond.

• Three days after the letter we check with Royal Mail to find out if it has been received and if not send a copy ordinary post to alert the debtor. This also confirms if they have gone away as we are advised by the Royal Mail.

• If no payment or response is received after seven days then we try to make contact by telephone, this usually enables us to asses the situation.
a) Agree payment by instalments
b) Mediate on any disputed matters

• Obtain client approval at every stage before proceeding to accept any offer or agree any payment plan.

• We leave the clients at liberty to withdraw at any time.

Legal

If we have no alternative other than to issue legal proceedings then we instruct our solicitors on your behalf. If a case is then defended and goes to litigation, our appointed solicitors will provide expert advice.

We monitor the proceedings and report to you at each stage. The only cost payable at this stage are the court fees, unless the matter becomes defended, we would then agree with you any extra costs in respect of solicitors fees before proceeding further.
( See fees for court costs )

Insolvency

We have experience in insolvency work and acting for petitioning creditors. We give free advice on any insolvency related matters and are able to assist in the recovery of stock under retention of title. We have relationships with insolvency practitioners who will attend meeting of creditors free on your behalf.

We would be delighted to have the opportunity to recover your overdue accounts.